Terms of Service

1. License Agreement

GridPanels’s multiple IP address proxy infrastructure solution, providing IP addresses for the User to connect to the internet or access to our data gathering and proxy management solutions (hereinafter “System” and “Services”), is owned and maintained by Movil LTD and its affiliated companies (hereinafter – “GridPanel“, “we “, “our” or “us”). The System is intended for research, personal and commercial use, and only for lawful and legitimate purposes, as outlined in this License Agreement and any applicable laws.

This License Agreement (hereinafter “Agreement”) applies to all versions of the System, as well as any separate functionality and/or its derivatives. By clicking “Register” and registering to the System or by starting to use the System in any other way, you (hereinafter “User”), confirm that you have read this Agreement and that you enter into a legally binding agreement with GridPanel, as well as you agree to be bound by this Agreement and terms of an additional support services agreement (see separately, as applicable).

Use of the System establishes the User’s agreement to be unconditionally and without restrictions bound by the terms and conditions of this Agreement. If the User disagrees to be bound by the terms and conditions of this Agreement, the User must not use or must immediately cease your use of the System or any of its parts, features, and functionality.

Unless explicitly stated otherwise, any new functionality or features that augment or enhance the System shall be subject to this Agreement. If the User is using the System on behalf of an organization, the User is agreeing to this Agreement for that organization. The User is also acknowledging that they have the authority to act on behalf of the organization and commit to this Agreement as a representative of the organization.

2. Payment Terms

The payment methods supported by GridPanel are the following:

• Manual payment via credit/debit/pre-paid card
• Third-party payment providers listed on our website

GridPanel offers one type of payment plan – Pay-as-you-go (PAYG). Customer pays based on actual usage of the Service, as applicable, with no upfront commitment. The following terms are applied:

1. Customer shall be able to start using the Services within 1 (one) business day after paying the fee set by GridPanel.
2. The charged price for 4G and 5G mobile proxies is for 1 hour, 7 days or 30 days of use.
3. Customer may purchase additional amount of Services at any time.
4. All purchases are final and non-refundable.
5. All discounts are set by GridPanel and work on a per-purchase basis. Information on any active discounts can be found in the dashboard.
6. GridPanel reserves the right to change discount terms and pricing at any time. These changes will not apply to any existing orders.
7. The invoice for any purchased Services can be accessed from the product page in the dashboard once the payment is complete.

3. Limited License Grant

Subject to the User’s agreement and continuing compliance with this Agreement, GridPanel grants the User a non-exclusive, non-transferable, revocable, limited license to access and use the System and Services for legitimate personal, research, and commercial purposes. GridPanel prices exclude any applicable taxes, levies, and duties (VAT, withholding, customs, or other). The User is responsible for paying all such applicable taxes, levies, or duties.

The User agrees that they will comply with all laws and regulations at all times when using the System. GridPanel reserves the right to stop offering or supporting the System, any of its parts, Services, or any functionality constituent in the System at any time, at which point the User’s license to use the System or a part thereof will be automatically suspended. In such event, GridPanel shall not be required to provide refunds, benefits, or other compensation to the User. We may set forth and enforce restrictions on using the System unilaterally and without any notice or warning, especially when it is required for observing the acceptable use of the System. We reserve the right to unilaterally refuse access to the System, suspend the User, or limit their access to the System at our sole discretion for any reason or no reason.

The use of the Service is at the User’s own risk and expense. The User is held responsible for meeting the technical and functional requirements and using the electronic communication facilities required to access and use the Service. At all times, the User will accept the risk of loss, theft, or damage to any of their data.

GridPanel reserves the right to take actions such as implementing limits for specific products and/or terminating User orders or services in case the User’s activities negatively impact the System, including overloading the System or any other action that can result in System failure, downtime, and/or decline of performance.

Our service includes unlimited data usage, provided that such usage is conducted in a manner that is bona fide and for legitimate purposes. The unlimited data feature is contingent upon the user’s adherence to these terms and the good faith utilization of the service. The term “unlimited” is intended to support normal, reasonable, and lawful use of our mobile proxy services. Any use of the service that, in our sole discretion, appears to be excessive, abusive, or intended to circumvent legal, ethical, or fair use standards may result in immediate suspension or termination of your service.

When renting mobile proxies, it may be necessary for GridPanel to re-assign you (temporarily or permanently) for reasons including, but not limited to, natural disasters, hardware failure, or infrastructure issues. This ensures we can automatically provide high level of service 24/7, with minimal interruptions, without affecting the experience.